REFUND POLICY

Terms of this Refund Policy can be changed at any time.

For our administrative fees, please visit page "Educational Costs" (click on text here) 

All refunds must be requested within 30 days after completion of payment. NO REFUNDS WILL BE ISSUED AFTER 30 DAYS, irrespective if any services were provided or not.

Any non-refundable portion of the payment can be used for the completion of selected courses or programs. Transcript will be issued for completed courses.

Student can request refund of paid fees (see conditions and limitations) by submitting a request in writing. Email (structured in the form of letter) will be acceptable for any refund less than $1,000. For any refunds over $1,000, a signed letter is required (prepare a letter, sign it, scan it in PDF format or make a clear picture of your signed letter, email your signed letter to the Department responsible for your studies). 

Refund Letter must identify your full name, address and student's ID number. No refund will be considered if person would fail to submit an official request for the refund (Refund Letter).

Email your Refund Letter to the Department responsible for your studies. 

Upon receiving the request for refund, we may send to student a letter (e-mail) asking for the request confirmation.

Refund will be processed within 10 business days from the time of receiving confirmation. Processing time is the time required for the issuance of refund. Additional time must be allowed for the mailing and/or financial institution payment/refund processing. 

In case of withdrawal (or termination of educational services by HSU), only not used part of the payment can be refunded with deduction of fees and costs and only when refund is requested within 30 days after completion of payment.

Payment "in full" (one payment for the entire degree program) is a subject of the same rules and conditions as any other payment [Payment can be refunded with deduction of fees and costs and only when refund is requested within 30 days after completion of payment. Any non-refundable portion of the payment can be used for the completion of selected courses or programs. Transcript will be issued for completed courses].

NOT REFUNDABLE FEES AND COSTS

Listed fees are only applicable for students that are voluntarily withdrawing or expelled from studies. All costs and fees are listed in USD. 

No refunds will be issued after 30 days of payment completion.

All refunds must be requested within 30 days after completion of payment. NO REFUNDS WILL BE ISSUED AFTER 30 DAYS, irrespective if any services were provided or not. Any non-refundable portion of the payment can be used for the completion of selected courses or programs.

Administrative and Admission Costs ($1,000) will be deducted from Any Final Refund.

Administrative and Admission Costs will be deducted from any final refund for the amount not less than $1,000. These costs are NOT applicable to students that are completing studies in diligent manner (only applicable to students that are withdrawing or expelled from studies).

Not refundable amount of $1,000 is covering the following fees and costs:

Application Processing.

These costs are covering processing of Application and other related costs. Usually, student would not see this fee because fee is not applicable for students that are completing studies in diligent manner. The fact that we are not collecting this fee at the time of admission, is not an indicator that we do not have "Application Processing Costs". Any student that is voluntarily withdrawing or expelled from studies is a subject of "Application Fee" deduction from the refund amount.

Admission Processing.

These costs are covering processing and evaluation of documents for the admitted student. We are NOT applying "Admission Processing Fee" for students that are completing studies in diligent manner (only applicable to students that are withdrawing or expelled from studies). Any student that is voluntarily withdrawing or expelled from studies is a subject of "Admission Processing Fee" deduction from the refund amount.

Refund Issuance and Withdrawal from Studies Processing.

These costs are covering administrative work related to closing of student's account (final termination of enrollment and issuance of final refund).

Bank and credit card fees (if any applicable) will be deducted as additional costs and are not covered by the listed fee.

Costs of completed courses are not refundable.

Costs for courses that are completed fully or partially are not refundable.

Costs for provided services are not refundable.

Usually, student would not see these costs because "costs for provided services" are not applicable for students that are completing studies in diligent manner (these costs are included into the "Program Costs" as long as student graduates in satisfactory manner). The fact that we are not collecting "costs for provided services" from students that are maintaining educational progress is not an indicator that we have do no "costs for provided services".

Any student that is voluntarily withdrawing or expelled from studies is a subject of "costs for provided services" collection from the refund amount (if any applies).

Educational Interaction Costs will be deducted from the Refund.

These costs are NOT applicable to students that are completing studies in diligent manner (only applicable to students that are withdrawing or expelled from studies).

Educational Consulting Emails: Includes each email addressed to student and related to educational process is classified as "educational consulting" regardless of how long or how short is such email.

Educational Consulting Costs deducted as following:

$ 20 per each e-mail exchange related to any educational matters.

$ 5 for short informative e-mails (for example, examination results, confirmation e-mails, receipt confirmation, standard updates and similar e-mails that are not related to educational services and are considered to be administrative emails). 

Inactive File Maintenance.

Any inactivity in studies during consecutive 12 months may carry "inactive file maintenance fee", starting after 12 months of inactivity; it will be prorated as $15 per month (after 12 full months of inactivity).

Students that are experiencing financial hardships (unable to make payments) may temporary place “on hold” educational services (for example, student may stop sending educational work during periods of financial hardships). However, we are not expecting "financial hardships' to be over 12 months period. If student experiences "financial hardship" over 12-month period, student must withdraw from studies and re-apply for a new admission later (or to request an exemption from these fees).

Any student that is voluntarily withdrawing or expelled from studies cannot request "waiver of inactive file maintenance fee", because it reserved ONLY for students involved in educational process (studying and graduating).

Bank or Credit Card processing Fees are not refundable.

No refunds will be issued for any incurred by us costs related to receiving of any payments and costs associated with forwarding refund to student. For example, bank or credit cards processing fees associated with receiving of educational payments and with sending refund to student are not refundable. 

Preparation of electronic student identification card: $30 (only if issued).

Deducted for each ID card issued.

Preparation of any official letter (if issued): $20 (only if issued) per each official letter sent by email or $25 for any letter sent by regular mail.

In most cases, HSU would not terminate enrollment if student is applying diligent efforts to improve educational performance, unless student failed to demonstrate any improvements in educational performance after several attempts. However, sometimes we have students that are not "degree ready" and that have no ability to demonstrate any educational achievements. Any student that is not "degree ready" and cannot demonstrate educational compliance, can be asked to withdraw from studies.

In most cases, HSU would not terminate enrollment if student temporary unable to pay educational costs (in case of financial hardship). In such situation, no examination of any submitted educational work will be performed during periods when student fails to comply with financial obligations.

Holy State University has no fees or penalties for late payments or for making smaller payments (payments that are less than the required amount).

HSU is not penalizing students for inability to comply with payment deadlines (in another words, during the course of studies, student makes payments when student has financial ability to make such payments).  

While enrolled, student must maintain satisfactory academic progress and financial obligations to Holy State University must be paid in full before any graduation documents are issued or degree awarded.

NO DEGREE IS OFFICIALLY AWARDED BEFORE STUDENT PAYS ALL UNPAID FINANCIAL OBLIGATIONS.  

If educational services are terminated by Holy State University, or by student (for any reason), student may re-enroll into any program offered by the HSU (according to educational credits already earned), all previously earned educational credits from HSU can be applied toward desired degree program.

Re-enrolling students are responsible for the administrative fees and other costs applicable at the time of re-enrollment Re-enrolling student will not be able to use the same educational costs basis as he/she enjoyed at the time of the initial enrollment. Recently posted costs would apply for re-enrolling students (that sometimes can be similar to the original costs).  

Re-enrollment must be approved by HSU and HSU can deny any re-enrollment if educational services were terminated by Holy State University for student’s failure to maintain academic progress or as a result of unacceptable behavior.  

Student can terminate his/ her enrollment at Holy State University at any time and will be subjected to the posted above refund rules.

© Holy State University - Worldwide Autonomous Religious Educational Entity, 1986-2025. All rights reserved.

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